App Privacy Policy

Privacy Policy

We are DecisionMe Inc., a corporation organized under the laws of the Commonwealth of Massachusetts (the “Company”, “we”, “us”, or “our”).

If you have any questions about this privacy policy (this “Privacy Policy”), including any requests to exercise your legal rights, please contact us at info@decisionme.com. 

This Privacy Policy was last updated on May 12, 2025.

Introduction

We operate the website https://decisionme.com/ (the “Website”), as well as the DecisionMe App (the “App”).  In the course of promoting and operating our business, we collect certain types of personal information via our Website and through our App as described in this Privacy Policy.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes the Company’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.  

Types of data collected

The Company collects personal information about our Website, visitors and customers. With a few exceptions, this information is generally limited to:

  • name;
  • email address;
  • age ranges;
  • professional titles;
  • phone number;
  • internet protocol (IP) addresses;
  • any other information you provide voluntarily through our Website or App;
  • the region or general location where your computer or device is accessing the internet; and
  • browser type, operating system and other usage information about the use our website, including a history of the pages you view.

How do you collect my data?

  • Information you give us directly.  We collect information that you may give to us directly, either through our Website or through our App.  This may be through profile information, such as your full name, alias, age ranges, position or title, email, date of birth and password.  It may also be information you provide to use while using our App, or information you provide when seeking help from us, such as your name, telephone number and records of the issues you experienced.  
  • Information we collect when you use our services.  We may collect other information automatically when you use our services, including our Website and our App.  This includes information about your device, hardware, IP address, hardware identifiers, mobile device identifiers, platform type, settings, geolocation data derived from your IP address or device, browser information including history and interactions with web content and device event information such as crash reports, requests and general system activity.  
  • Information provided to us by third parties.  We may receive information about you from third parties. You will have consented to the transfer of your information either through the third party or through our services.

How do you use my data?

  • To manage your access to and use of our Website and App. Such as when you create and log into your account on our Appwe will collect your name, email address, and phone number, (if applicable). We collect this data in order allow you to access our Website and App, as this is in our mutual legitimate interest.
  • To manage customers’ opinions of our App and the services we provide. We may collect your opinion of our service and details about how you have used our service and our App. We collect this data as it is in our legitimate interest to improve our services and product offerings.
  • To carry out customer management, including subscriptions and follow-ups. We, or our authorized third-party payment processors, like Stripe.com, will collect your name, email address, phone number, address, company name and address (if applicable) and your payment details. We, or our third-party partners, collect this data as it is in our legitimate interest to manage our customer relationships.
  • To send you marketing information. Where you have previously expressed an interest in our products or services (and not opted-out of marketing) we will use your name and email address to send you updates because it is in our legitimate interests to promote our other products and services that we think you might be interested in.

If you are a new customer and have opted in via our Website to receive updates on our products and services including offers, promotions and new options, we will process your personal data to provide you these updates in line with the preferences you have provided and will only use your personal data in this way with your consent.

You can withdraw your consent to marketing at any time by contacting us at info@decisionme.com or, where relevant, by following the unsubscribe link in any marketing communication you receive from us.

  • When you contact us either by phone, email, via our ‘contact us’ page, we will usually collect your name and contact details, because it’s in our legitimate interest to make sure we can properly respond to your query.
  • When you use our Website and consent to our use of cookies, we will collect information about how you use our Website. The Company has a legitimate interest in understanding how visitors, customers and potential customers use our Website. This assists us with providing more relevant products and services, with communicating value to our sponsors and corporate partners, and with providing appropriate staffing to meet customer needs.  We may also use your IP address to help diagnose problems with our server and to administer our Website, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.  More details on the information we collect and how we do this is set out in our cookie policy herein.
  • When you attend one of our events or a third-party event we also attend (including virtual events via video conferencing providers), we will usually collect your name, address, email address and phone number. We collect this personal data because it’s in our legitimate interests to promote our business and to know who is attending our events. 
  • If our business is sold. We process your personal data for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal data in this way, the buyer of our business may not be able to provide services to you.

Cookies

The Company may use cookies to record log data. We use both session-based and persistent cookies. Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our Website. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your account and personal information in order to remember that you are logged in. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access our Website through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use our Website and certain services we offer.

Finally, we use third parties for Website and product analytics. 

Artificial Intelligence

We do not use any personal data we collect from our customers for the purposes of training our AI model; and we do not share or sell any customer personal data that we receive as a processor for the purposes of training our AI model.

Who do you share my data with?

  • Business partners, suppliers and subcontractors who we engage to assist us with the performance of the contract we enter into with them or you. 
  • Prospective customers and the general public. We may provide general statistics about the use of our services, our App and Website to prospective customers and the general public. These statistics will not identify a particular individual or company, unless we have previously agreed with them that these details may be shared. We share these statistics as it is in our legitimate interests to promote our business.
  • Promotional events and marketing organisations, we do not sell data for marketing purposes but may share your data with an event organiser or collaboration brand including where we run workshops with co-presenters and offer a promotion alongside a partner brand. We will always tell you before (usually on the event registration form) and you will be given the chance to opt-out before we do this.
  • Regulators/ Authorities/ Enforcement Agencies if we are under a duty to disclose or share your personal data in order to comply with any regulatory or legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our, our customers’ and others’ rights. This includes exchanging your personal data with other companies and organisations for the purposes of fraud protection.
  • Prospective buyers of our business under our legitimate interest to ensure our business can be continued by the buyer.
  • Third party social media services such as Facebook, LinkedIn, Twitter and others to connect and promote our business, App, products and services. If you choose to share information from our Website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our Website to your personal data.

Where do you store my data?

We store your data on third party servers which are based in the United States. When working with third parties we may need to transfer your personal data outside of the US.

Whenever we transfer your personal data outside of the US, we ensure it receives additional protection as required by law. To keep this Privacy Policy as short and easy to understand as possible, we haven’t set out the specific circumstances when each of these protection measures are used. You can contact us at info@decisionme.com for more information about this.

How long do you keep my data for?

We will only retain your personal data for as long as we need it to provide our services to you, including the use of the App, unless we are required to keep it for longer to comply with our legal, accounting, or regulatory requirements.

In some circumstances we may carefully anonymise your personal data so that it can no longer be associated with you, and we may use this anonymised information indefinitely without notifying you. We use this anonymised information to improve the way we work and our services.

What are my rights under data protection law?

Depending on where you live and the applicable data protection laws, you may be entitled to the rights provided by the California Consumer Privacy Act, or the EU General Data Protection Regulation, including:

  • Access. You have the right to know what information we hold about you and request copies of it.
  • Complaints. You have the right to complain about how we process your data. 
  • Correction or Rectification. If any of the information we have about you is incorrect or incomplete, you have the right to ask us to correct it. 
  • Erasure or Deletion. You have the right to request we delete the information we hold about you. Depending on the jurisdiction in which you reside, we may be permitted to retain archival data on our systems following deletion.  
  • Object to Processing. You have the right to object to the processing of your personal information.
  • Portability or Copies. You have the right to ask us to transfer your personal information to another organisation or to you in a format that is accessible.
  • Restriction of Processing. You have the right to restrict how we process your personal information.

If you are based in the UK, you also have the right to lodge a complaint with us or the ICO, the supervisory authority for data protection issues in the UK. If you are based in the EU you can find your relevant supervisory authority here.

Please keep in mind that privacy law is complicated, and these rights will not always be available to you all of the time in every jurisdiction.

Children’s data

We do not knowingly attempt to solicit or receive information from minors without the supervision and consent of their parent or legal guardian.  Our services and App are not intended for children under the age of 13, and we do not knowingly collect data from them. If you are a parent or guardian, you may revoke your consent at any time and exercise your child’s rights on their behalf by contacting us.  In the case where we discover that a child under 13 has provided us with personal information, we immediately delete their information. If you are a parent or guardian and are aware that your child has provided us with personal information without your consent, please contact us immediately.

Questions, concerns or complaints

Before we comply with any request from you, we may ask for information, documents, or other evidence from you to confirm your identity. We do not ask for evidence of your identity to prevent you from exercising your rights, however if you are unable to provide us with the evidence, we require we may be unable to comply with your request. We operate on this basis to prevent the fraudulent, malicious, or otherwise adverse disclosure, deletion, or other activity in relation to your data.

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at info@decisionme.com or via phone at 617-990-1908.  You may also contact us by writing to us at 1900 West Park Drive, Suite 280, Westborough, Massachusetts, United States, 01581.