App Terms of Service

DECISIONME APP TERMS OF USE 

Last updated May 12, 2025 

AGREEMENT TO THESE LEGAL TERMS 

We are DecisionMe Inc., a corporation organized under the laws of the Commonwealth of Massachusetts (the “Company”, “we”, “us”, or “our”). 

By accessing or using our DecisionMe mobile application (the "App"), or any other platforms or services we may offer (collectively, the "Service" or our "Services"), you agree to, and are bound by, the terms and conditions set forth herein (this “Agreement” or these “Terms”). This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status. 

Your access and use of our Services is also subject to our Privacy Policy, available here: https://decisionme.com/app-privacy-policy/ ; our Website Terms of Use, accessible here: https://decisionme.com/website-terms-and-conditions/ and any terms disclosed and agreed to by you when you purchase additional features, products, or services from DecisionMe, which are incorporated into this Agreement by reference. If you do not wish to be bound by this Agreement, do not access or use our Services. 

Subject to applicable law, we reserve the right to modify, amend, or change the terms of this Agreement at any time. Notice of material changes will be posted on this page with an updated effective date. In certain circumstances, we may notify you of a change to this Agreement via email or other means; however, you are responsible for regularly checking this page for any changes. Your continued access or use of our Services constitutes your ongoing consent to any changes, and as a result, you will be legally bound by the updated Terms. If you do not accept a change to the Terms, you must stop accessing or using our Services immediately. Further, we reserve the right to change the availability of features in our subscription plans. 

THE SERVICES WE PROVIDE THROUGH OUR APP ARE NOT A SUBSTITUTE FOR PROFESSIONAL FINANCIAL, LEGAL OR MEDICAL ADVICE.  YOU ARE SOLELY RESPONSIBLE FOR EVALUATING THE ACCURACY, COMPLETENESS, AND SUITABILITY OF ANY OUTPUTS GENERATED BY OUR SERVICES FOR YOUR SPECIFIC NEEDS. ANY USE OF OUR SERVICES IS AT YOUR OWN RISK.  CONSULT QUALIFIED PROFESSIONALS PRIOR TO MAKING ANY CONSEQUENTIAL DECISIONS.  

TABLE OF CONTENTS 

1. Account Eligibility
2. Certain Acknowledgements
3. Content
3.a. Your Content
3.b. Member Content
3.c. Our Content 
3.d. Anonymized Content
4. Privacy
5. Rights You Grant to DecisionMe
6. Subscriptions
6.a. External Service Subscriptions
6.b. Internal Service Subscriptions
6.c. Limited Refund Policy
7. Account Termination
8. Disclaimers
9. Artificial Intelligence (AI) Disclaimer
10. Limitation of Liability
11. Indemnity
12. Governing Law and Disputes
13. Accessibility
14. Electronic Communications, Transactions and Signatures
15. Miscellaneous
16. Contact Us 

 

1. ACCOUNT ELIGIBILITY.    

Before you create an account on DecisionMe, make sure you are eligible to use our Services. This Section also details what you can and can't do when using the Services, as well as the rights that you grant to DecisionMe. 

You are not authorized to create an account or use the Services unless all of the following are true, and by using our Services, you represent and warrant that: 

  1. If you are an individual, you are at least 18 years old, or if you are between the ages of 13 and 18, your use and access to our Services is authorized and supervised by your parent or legal guardian; 
  2. If you are an individual, you are not younger than 13; 
  3. You are legally qualified to enter a binding contract with DecisionMe; 
  4. You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; 
  5. You are not on any list of individuals prohibited from conducting business with the United States (for example, the U.S. Treasury Department’s list of Specially Designated Nationals or any similar government agency list) nor do you face any other similar prohibition); 
  6. You are not prohibited by law from using our Services; and 
  7. You have not previously been removed from our Services or our affiliates’ services by us or our affiliates, unless you have our express written permission to create a new account. 

If at any time you cease to meet these requirements, all authorization to access our Services or systems is automatically revoked, and you must immediately delete your account and cancel your subscription as set forth herein, and we retain the right to remove your access to our Services without warning. 

You agree to: 

  1. Comply with these Terms, and check this page from time to time to ensure you are aware of any changes; 
  2. Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements; 
  3. Use the latest version of our App; and
  4. Take reasonable measures to protect the security of your login information

You agree that you will not: 

  1. Misrepresent your identity, age, or affiliations with a person or entity; 
  2. Use the Services in a way that damages the Services or prevents their use by other users; 
  3. Use the Services in an emergency situation; 
  4. Use our Services in a way to interfere with, disrupt or negatively affect the App, our Website, the servers, or our Services' networks; 
  5. Use our Services for any harmful, illegal, or nefarious purpose, including in relation to fraud, a pyramid scheme, or other similar practice; 
  6. Use our Services to harass, bully, stalk, intimidate, assault, defame, harm or otherwise abuse or cause psychological harm; 
  7. Input, upload or otherwise disseminate or share Prohibited Content (see below); 
  8. Solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other users or disseminate another person's personal information without his or her permission; 
  9. Use another user's account; 
  10. Violate the terms of the license granted to you by DecisionMe as set forth herein.  
  11. Disclose private or proprietary information that you do not have the right to disclose (for example, information that you are bound by a confidentiality agreement not to disclose, or information that may be deemed classified or top secret); 
  12. Copy, modify, transmit, distribute, or create any derivative works from, any of Our Content, or any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through our Services without our prior written consent; 
  13. Express or imply that any statements you make are endorsed by DecisionMe; 
  14. Use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of our Services or its contents; 
  15. Upload viruses or other malicious code or otherwise compromise the security of our Services; 
  16. Forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through our Services; 
  17. "Frame" or "mirror" any part of our Services without our prior written authorization; 
  18. Use meta tags or code or other devices containing any reference to DecisionMe or the platform (or any trademark, trade name, service mark, logo or slogan of DecisionMe) to direct any person to any other website for any purpose; 
  19. Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of our Services, or cause others to do so; 
  20. Use or develop any third-party applications that interact with our Services or Member Content or information without our written consent, including but not limited to artificial intelligence or machine learning systems; 
  21. Use, access, or publish the Company application programming interface without our written consent; 
  22. Probe, scan or test the vulnerability of our Services or any system or network; 
  23. Encourage, promote, or agree to engage in any activity that violates these Terms; or 
  24. Create a new account after we suspend or terminate your account, unless you receive our express permission. 
  25. The license granted to you under these Terms and any authorization to access the Services is automatically revoked in the event that you do any of the above. 

Prohibited Content – DecisionMe prohibits the input or uploading of content that: 

  1. Could reasonably be deemed to be offensive or to harass, abuse or cause psychological distress to another person; 
  2. Is obscene, pornographic, violent or contains nudity; 
  3. Is abusive, threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry; 
  4. Encourages or facilitates any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offense; 
  5. Encourages or facilitates any activity that may result in harm to the user or another person, including, but not limited to, promotion of self-harm, eating disorders, dangerous challenges, violent extremism; 
  6. Is defamatory, libelous, or untrue; 
  7. Involves or facilitates the transmission of spam; 
  8. Contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from DecisionMe or otherwise; 
  9. Infringes upon any third party's rights (including, without limitation, intellectual property rights and privacy rights); 
  10. Includes the image or likeness of another person without that person's consent (or in the case of a minor, the minor's parent or guardian); 
  11. Is inconsistent with the intended use of the Services; or  
  12. May harm the reputation of DecisionMe or its affiliates, meaning the uploading or sharing of content on the Company platform that is defamatory to DecisionMe or its affiliates or advocates misuse of the Service or any service provided by DecisionMe’s affiliates. 

The input or uploading of content that violates these Terms ("Prohibited Content") may result in the immediate suspension or termination of your account. 

 

2. CERTAIN ACKNOWLEDGEMENTS.  

Our Services are to be used for informational and educational purposes only.  Our Services shall not be used in an emergency situation. In the event of an emergency, you must stop using our Services and contact local emergency services immediately. 

The Services we provide are not a replacement or alternative to seeking qualified professional advice from experts in a given field.  Our Services are not an alternative or substitute for qualified professional advice received from experts.  CONSULT YOUR PROFESSIONAL ADVISORS BEFORE MAKING ANY CONSEQUENTIAL DECISIONS. Never disregard professional medical advice or delay in seeking it because of something you have read on using our Services! If you think you may have a medical emergency, call your doctor or 911 immediately. DecisionMe does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the App. Reliance on any information provided by (i) DecisionMe, including without limitation, Our Content (as defined in Section 3 below), or (ii) other visitors to the App, including, without limitation, Member Content (as defined in Section 3 below) is solely at your own risk. 

  

3. CONTENT 

It is important that you understand your rights and responsibilities with regard to the content on our Services, including any content you provide or input into our Services. You are expressly prohibited from inputting or uploading Prohibited Content. 

While using our Services, you will have access to: (i) content that you input or upload while using our Services, even if suggested by our Services ("Your Content"); (ii) content that other users may input or upload and then invite you to review while using our Services ("Member Content"); and (iii) content that DecisionMe provides on and through our Services ("Our Content"). In this Agreement, "content" includes, without limitation, all text, information, images, video, audio, or other material on our Services. 

3.a. YOUR CONTENT 

You are responsible for Your Content. Do not input or upload anything that would violate this Agreement, or that may expose you or us to legal liability. 

You are solely responsible and liable for Your Content, and, therefore, you agree to indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.
You represent and warrant to us that the information you provide to us or any other user is accurate, including any information submitted through third-party sources (if applicable), and that you will update your account information as necessary to ensure its accuracy. 

The content included on your individual profile should be relevant to the intended use of our Services. You may not input or upload any Prohibited Content. If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information, including any personal health information.

You acknowledge and agree that Your Content may be viewed by other users should you invite other users to work collaboratively. By uploading or inputting Your Content, you represent and warrant to us that you have all necessary rights and licenses to do so and automatically grant us a license to use Your Content as provided under Section 5 below. 

You are responsible for Your Content as well as your use of it on our Services and any and all decisions made, actions taken, and failures to take action based on the outputs generated by Your Content. You understand and agree that we may monitor or review Your Content, and we have the right to remove, delete, edit, limit, or block or prevent access to any of Your Content at any time at our sole discretion. Furthermore, you understand and agree that we have no obligation to display or review Your Content. 

For the avoidance of doubt, Anonymized Content is not Your Content.  

 

3.b. MEMBER CONTENT 

Under certain conditions other users may invite you to use the Services with them collaboratively.  While you will have access to Member Content, it is not yours and you may not copy or use Member Content for any purpose except as contemplated by these Terms. 

Member Content belongs to the user who posted the content and is stored on our servers and displayed at the direction of that user. 

Other users may use tools to generate or enhance content based on the Member Content they provide.  Member Content may include biased, incorrect, harmful, offensive, or misleading information, and may even include Prohibited Content. Other users are responsible for their Member Content, as well as any and all decisions made, actions taken, and failures to take action based on their use of Member Content.  

You do not have any rights in relation to Member Content, and, unless expressly authorized by DecisionMe, you may only use Member Content to the extent that your use is consistent with our Services' purpose of allowing users to use the Services collaboratively. You may not copy or otherwise duplicate the Member Content or use Member Content for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to immediately terminate your account if you misuse Member Content. 

 

3.c. OUR CONTENT 

DecisionMe owns or licenses all other content on our Services. 

Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on our Services is owned, controlled or licensed by us and protected by copyright, trademark and other intellectual property law rights. Our Content includes all outputs and content generated through use of our Services, including outputs generated using Your Content.  Under certain circumstances, our Services may generate objectionable content on the basis of your interaction with our App. You are responsible for policing such content and acknowledge and agree that it is not the Company’s responsibility to censor or police same.  All rights, title, and interest in and to Our Content remains with us at all times. We grant you a limited license to access and use Our Content as provided hereunder, and we reserve all other rights. 

For the avoidance of doubt, Our Content includes Anonymized Content.  

 

 

3.d. Anonymized Content 

As also detailed in our Privacy Policy, in some circumstances we may carefully anonymize information referenced in Your Content, along with personal information proved by you through your access to, and use of, our Services, so that it can no longer be associated with you (the “Anonymized Content”), and we may use this Anonymized Content indefinitely without notifying you. We use Anonymized Content, often aggregated with other users’ Anonymized Content, to compile statistical and performance information related to the provision and operation of our Services. Your Content does not include Anonymized Content. In furtherance of the foregoing, you hereby unconditionally and irrevocably grant to DecisionMe an assignment of all right, title, and interest in and to the Anonymized Data, including all intellectual property rights relating thereto. 

 

4. PRIVACY  

Privacy is important to us. We have a separate policy about it that you should read. 

For information about how DecisionMe and its affiliates collect, use, and share your personal data, please read our Privacy Policy. By using our Services, you agree that we may use your personal data in accordance with our Privacy Policy.   

 

5. RIGHTS YOU GRANT TO DECISIONME 

You own all of Your Content you provide to DecisionMe, but you also grant us the right to use Your Content as provided in this Agreement.  Except as otherwise provided herein, DecisionMe will never claim to own Your Content, sell Your Content or otherwise distribute Your Content. 

By creating an account, you grant to DecisionMe a worldwide, perpetual, transferable, sub- licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other works, and otherwise use Your Content, in whole or in part, and in any way and in any format or medium currently known or developed in the future, solely so that we may provide our Services to you and improve our Services, unless otherwise provided in these Terms. DecisionMe’s license to Your Content shall be non-exclusive, except that DecisionMe’s license shall be exclusive with respect to derivative works created through use of our Services or Our Content.  

In addition, so that DecisionMe can prevent the use of Your Content outside of our Services, you authorize DecisionMe to act on your behalf with respect to infringing uses of Your Content taken from our Services by other users or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if Your Content is taken and used by third parties outside of our Services or if Your Content is used inappropriately by other users. DecisionMe is not obligated to take any action with regard to use of Your Content by other users or third parties. DecisionMe’s license to Your Content is subject to your rights under applicable law (for example, laws regarding personal data protection to the extent the content contains personal information as defined by those laws). 

In consideration for DecisionMe allowing you to use our Services, you agree that we, our affiliates, and our third-party partners may place advertising on our Services. By sending us any question, comment, suggestion, idea, feedback, or other information about or Services or the other products and services offered by DecisionMe (collectively, “Feedback”), you agree to assign to us all intellectual property rights in such Feedback. You agree that we shall own this Feedback, which shall be considered part of Our Content, and DecisionMe shall be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. 

You agree that DecisionMe may access, preserve, and disclose your account information, including Your Content, if required to do so by law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; (v) protect the rights, property or personal safety of the Company or any other person, or (vi) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing. 

Additionally, you acknowledge that under certain circumstances, we may be under a duty to disclose or share Your Content, in whole or in part, in order to comply with any regulatory or legal obligation, or in order to enforce or apply these Terms and other agreements; or to protect our, our customers' and others' rights.   

 

6. SUBSCRIPTIONS 

If you purchase a subscription to our Services, it will automatically renew - and you will be charged - until you cancel.   

If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point it will expire.  No pro rata refunds will be offered for the balance of the remaining subscription term.  

If you do not timely cancel your subscription, your subscription will be renewed at the current full price as indicated on our website, without any additional action by you, and you authorize us, or our authorized third-party payment processors, to charge your payment method for these amounts. To the extent permissible by law, we reserve the right, including without prior notice, to limit the available quantity of or discontinue making available any product, feature, service or other offering that may comprise our current or future Services; to impose conditions on the honoring of any coupon, discount, offer or other promotion; to bar any user from making any transaction; and to refuse to provide any user with any product, service or other offering.  We reserve the right to increase the price of our Services for any renewal subscription term; however, you will be notified by email (or such other notice method pursuant to the terms of any agreement you have with us) of any pricing changes prior to any such subscription renewal. 

6a  EXTERNAL SERVICE SUBSCRIPTIONS 

Under some circumstances your subscriptions may be processed through an External Service, in which case those purchases must be managed through your External Service Account. Subscriptions automatically renew until you cancel. 

When subscribing to our App, you may have the option to pay through an External Service, such as with your Apple ID or Google Play account (your “External Service Account"), and your External Service Account will be charged for the purchase in accordance with the terms disclosed to you at the time of purchase and the general terms applicable to your External Service Account. Some External Services may charge you sales tax, depending on where you live, which may change from time to time. 

If your External Service Purchase includes an automatically renewing subscription, your External Service Account will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, the subscription will automatically continue for the price and time period you agreed to when subscribing. If you received a discounted promotional offer, your price may go up per the terms of that offer following the initial subscription period for any subsequent renewal period. 

To cancel a subscription: If you do not want your subscription to renew automatically, or if you want to change or terminate your subscription, you must log in to your External Service Account and follow instructions to manage or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the App from your device. For example, if you subscribed using your Apple ID, cancellation is handled by Apple, not DecisionMe. To cancel a purchase made with your Apple ID, go to Settings within the app, and follow the instructions to cancel. You can also request assistance at Apple Support. 

Similarly, if you subscribed on Google Play, cancellation is handled by Google. To cancel a purchase made through Google Play, launch the Google Play app on your mobile device and navigate to Settings. You can also request assistance at Google Play. If you cancel a subscription, you may continue to use the canceled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires. 

If you initiate a chargeback or otherwise reverse a payment made with your External Service Account, DecisionMe may terminate your account immediately in its sole discretion, on the basis that you have determined that you do not want a DecisionMe subscription. In the event that your chargeback or other payment reversal is overturned, please contact us. We will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account. Certain users may be entitled to request a refund. See Section 6.c. below for more information. 

6b INTERNAL SERVICE SUBSCRIPTIONS 

Internal subscriptions are processed using the payment method you provide on the Website, or the websites of our third-party partners or through the App (the “Payment Method”). Subscriptions automatically renew until you cancel. 

DecisionMe may correct any billing errors or mistakes even if we have already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, DecisionMe may terminate your account immediately in its sole discretion, on the basis that you have determined that you do not want a DecisionMe subscription. In the event that your chargeback or other payment reversal is overturned, please contact us. 

Your Payment Method will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue until you cancel.  We reserve the right to increase the price of our Services for any renewal subscription term, however, you will be notified by email of any pricing changes prior to any such subscription renewal. 

To cancel a subscription, log in to the Website or App and go to the Account section. If you cancel a subscription, you may continue to use the cancelled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires. 

You may edit your Payment Method information at any time. If a payment is not successfully processed, due to expiration, insufficient funds, or otherwise, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. 

In addition, you authorize us, or our third-party payment processors, to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer, or other provider of your chosen Payment Method. Certain users may be entitled to request a refund. See Section 6.c. below for more information. 

6c  Limited Refund Policy 

Generally, all subscriptions are nonrefundable. Special terms for refunds apply in the EU, EEA, UK, Switzerland, and Israel. Special terms for refunds also apply in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin. 

Generally, all purchases of subscriptions are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in your jurisdiction provide for refunds. 

For subscribers residing in the EU, EEA, UK, and Switzerland: 

In accordance with local law, you are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts. 

For subscribers residing in Germany:  

You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected. 

For subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin and Israel: 

Your Right to Cancel - You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the Company notice in the same manner as you request a refund as described below. 

If any of the above apply to you and you subscribed using your Apple ID, your refund requests are handled by Apple, not DecisionMe. To request a refund, please contact your External Service directly; for example using your Apple device, go to Settings > iTunes & App Stores > [click on your Apple ID] > View Apple ID > Purchase History. Find the transaction and select "Report a Problem." You can also request a refund at Apple Support. For any other purchase, please contact us y mailing or delivering a signed and dated notice which states that you, the buyer, are canceling this Agreement, or words of similar effect. Please also include the email address or telephone number associated with your account along with your order number. This notice shall be sent to: 

DecisionMe Inc.
1900 West Park Drive Suite 280
Westborough, Massachusetts 01581
Phone: 617-990-1908 
info@decisionme.com 

 

7. ACCOUNT TERMINATION 

If you no longer wish to use our Services, or if we terminate your account for any reason, here's what you need to know.  No pro rata refunds will be offered for the balance of the subscription term. 

You can delete your account at any time by following the instructions to complete the deletion process. However, you will need to cancel / manage any External Service Purchases through your External Service Account (e.g., iTunes, Google Play) to avoid additional billing. 

DecisionMe reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if we believe that you have violated these Terms, misused our Services, or behaved in a way that DecisionMe regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services. 

If your account is terminated by you or by DecisionMe for any reason, these Terms continue and remain enforceable between you and DecisionMe, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy. 

 

8. DISCLAIMERS 

DecisionMe’s Services are provided "as is" and we do not make, and cannot make, any representations about the content or features of our Services or Member Content. 

OUR SERVICES AND THE INFORMATION CONTAINED IN ANY OUTPUT GENERATED BY OUR SERVICES IS PROVIDED “AS IS” WITHOUT ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND THE RELIANCE ON ANY INFORMATION PROVIDED BY OUR SERVICES IS SOLELY AT YOUR OWN RISK. ADDITIONALLY, DECISIONME DOES NOT WARRANT THAT ANY PROFESSIONAL INFORMATION GENERATED BY THE SERVICES, INCLUDING, WITHOUT LIMITATION, LEGAL OR MEDICAL INFORMATION, IS COMPLETE, ACCURATE, OR UP-TO-DATE, AND DECISIONME DOES NOT ASSUME ANY LEGAL LIABILITY ARISING FROM YOUR USE OF OUR SERVICES, INCLUDING ANY ACTIONS OR OMISSIONS TAKEN IN CONNECTION WITH SAME. 

DECISIONME PROVIDES OUR SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO OUR SERVICES (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. DECISIONME DOES NOT REPRESENT OR WARRANT THAT (A) OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN OUR SERVICES WILL BE DISCOVERED OR CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE ACCURATE, COMPLETE, CURRENT OR APPROPRIATE FOR YOUR PURPOSES.  

DECISIONME ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY INPUTS, UPLOADS OR ACTS ON THROUGH OUR SERVICES, NOR DOES DECISIONME ASSUME ANY RESPONSIBILITY FOR THE LEGITIMACY OR VERACITY OF ANY OUTPUTS GENERATED BY OUR SERVICES. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. DECISIONME IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, HACKING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER DISRUPTION OR MALFUNCTION. 

Additionally, DecisionMe shall not be liable for the content of websites not administered by the us but linked to the Website or App. 

There may be information on the App that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on our App at any time, without prior notice. 

We are not responsible for maintaining, determining or censoring any personal information, including personal health data or information that may be governed by HIPPA, that is part of Your Content. We are not responsible for respecting any non-disclosure obligations you are responsible for. 

Maintaining Your Content on our systems is at your sole risk. The Company provides a method to delete Your Content. If there is a data breach and any content related to your interaction with our Services, including decision points generated by our Services, becomes public, we are not responsible for any resulting damages. 

 

 

9. ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER   

Our Services may incorporate features powered by artificial intelligence (“AI Features”), which may include, without limitation, content generation, automated responses, predictive analytics, or decision support tools. By using our Services, you acknowledge and agree that (a) the AI Features are provided solely for informational and/or assistive purposes; (b) the AI Features may produce inaccurate, incomplete, or non-contextual results; and (c) you are solely responsible for evaluating the accuracy, completeness, and suitability of any outputs generated by the AI Features for your specific needs. 

 

DecisionMe makes no representations or warranties, express or implied, regarding the accuracy, reliability, or suitability of any results or outputs produced by the AI Features. All use of AI Features is at your sole risk, and Customer understands and accepts that such features are provided on an “AS IS” and “AS AVAILABLE” basis. 

 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DECISIONME EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY ARISING FROM OR RELATED TO CUSTOMER’S USE OF OR RELIANCE ON ANY AI FEATURES OR THEIR OUTPUTS, INCLUDING BUT NOT LIMITED TO ANY ERRORS, OMISSIONS, OR DECISIONS MADE IN RELIANCE THEREON. YOU AGREE THAT DECISIONME SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OF ANY KIND, INCLUDING LOSS OF DATA, REVENUE, OR PROFITS, ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE AI FEATURES. 

 

 

10. LIMITATION OF LIABILITY   

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE PRO RATED AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR (B) US$100 . CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. 

 

 

11. INDEMNITY  

You agree to indemnify DecisionMe if a claim is made against DecisionMe due to your actions. 

You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless DecisionMe, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including attorney's fees, due to, arising out of, or relating in any way to your access to or use of our Services, Your Content, your conduct toward other users, or your breach of this Agreement. SOME JURISDICTIONS DO NOT ALLOW INDEMNIFICATION, SO SOME OR ALL OF THIS SECTION MAY NOT APPLY TO YOU. 

 

12. GOVERNING LAW AND DISPUTES  

Governing Law 

This Agreement is governed by and interpreted following the laws of the Commonwealth of Massachusetts in the United States, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded.   

 

Dispute Resolution  

We would prefer to understand and address your concerns prior to formal legal action.  Therefore, in the event of a Dispute (as defined, below) and before either of us pursues an action against the other, we both agree to try and resolve the dispute informally through respectful interaction(s).   

 

Binding Arbitration 

You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, or your use of our Services, or the breach, termination, enforcement, interpretation, or validity thereof (each, a “Dispute,” and collectively, "Disputes") shall be resolved exclusively through final and binding arbitration, rather than in court. 

 

The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, if applicable, Commercial Arbitration Rules), as modified by this arbitration provision. The arbitration shall be conducted in Boston, Massachusetts, unless the parties mutually agree to another location. Judgment on the arbitration award may be entered in any court having jurisdiction. 

 

The arbitrator shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of this agreement is void or voidable. 

 

13. ACCESSIBILITY 

We are committed to making our Services accessible to individuals with disabilities. We will make reasonable commercial efforts to ensure that our website complies with applicable accessibility laws and standards, including the Americans with Disabilities Act (ADA) and other relevant regulations. If you experience any difficulty accessing any part of our Services, please contact us at info@decisionme.com, and we will work with you to provide the information or service you seek through an alternative method. 

 

14. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES 

Using our Services, sending us emails, and completing online forms constitute electronic communications. By accessing or using our Services, or by registering to receive notifications by us, you consent to receive electronic communications, which may include updates, newsletters and marketing messages, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the App, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA OUR SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. 

You may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in such communications or by adjusting your account settings (if applicable). Please note that even if you opt out of receiving marketing messages, we may still send you non-promotional messages relating to your use of our services, such as transaction confirmations, account alerts, and service announcements. 

 

15. MISCELLANEOUS 

This Agreement and any policies or operating rules referenced herein or otherwise posted by us on the App, or on our Website in respect to our Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of our Services. You agree that this Agreement will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.  In the event of any inconsistency or conflict between these Terms and the Website Terms of Use, these Terms shall control. 

 

16. CONTACT US

In order to resolve a complaint regarding the Services, to submit Feedback, or to receive further information regarding use of the Services, please contact us at:  

DecisionMe Inc.
1900 West Park Drive Suite 280
Westborough, Massachusetts 01581
Phone: 617-990-1908 
info@decisionme.com